PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
Our published prices are subject to change without notice. In as much as paper availability and pricing updates are nearly a daily issue, we reserve the right to change our published prices without notice. If the price of your ordered product is no longer available, and indeed the current price is higher than what you expected and ordered, you shall have the right to cancel your order and will receive a full refund for any monies paid at the time of your order. Thank you for your understanding as these are unusual times for all of us.
Welcome to PrintFast LLC. PrintFast LLC and/or its affiliates provide products and services to you when you visit or shop at print-fast.com, or use PrintFast LLC products or services. PrintFast LLC provides its products and services subject to the following conditions.
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. PrintFast LLC RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS AT ANY TIME AND WITHOUT ANY NOTICE.
DISCLAIMER OF WARRANTIES
THIS SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION, WHICH IS MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. PrintFast LLC DOES NOT WARRANT THAT THE SITE OR ITS FUNCTIONS, FEATURES, OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE… OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.
Please review our Privacy Notice, which regulates your use of PrintFast LLC Services, to understand our practices
When you use apps created by PrintFast LLC, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.
The Customer is fully responsible for content accuracy and final proof and layout approval prior to the printing process.
Orders are typically delivered to the professional address provided by the customer. In the event that an order has been held for pickup, PrintFast LLC will make several attempts to contact the Customer when packages are ready for pickup. The Customer has up to 15 days to pick up the package(s) from PrintFast LLC’s facilities during pickup hours (Monday-Friday, 8am-5pm ET). If the Customer does not pick up the package(s) within this time period, the package(s) may be discarded, and PrintFast LLC will not be held liable for the discarded item(s). Signature and order number are required at time of pick-up. Please be advised that courier pickups are not permitted, and customers must pick up their own orders.
All material, software and creative Deisgns are Copyright (c) 2021 PrintFast LLC. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the PrintFast LLC website and/or its subsidiaries; or the copyrighted property of parties from whom PrintFast LLC has licensed such property. You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the PrintFast LLC Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. PrintFast LLC policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
By submitting your artwork and logo, you are claiming and representing that the artwork, logo, and all associated intellectual property rights belong to you. By printing and providing files, the customer assumes all responsibility and liability for any copyright, trademark, service mark ands other intellectual property claims.
You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”) are the sole responsibility of the person from which such Content originated. This means that you, and not PrintFast LLC, are entirely responsible for all Content that you use from PrintFast LLC Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of PrintFast LLC or any third party. PrintFast LLC does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will PrintFast LLC be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. We do not print adult content, copyrighted material, discriminatory material, FDA material, or money. We reserve the right to deny services without a disclosed reason for what we shall deem in our sole discretion as objectionable content.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed, or other actions, that are taken through your registered account.
You acknowledge that PrintFast LLC does not pre-screen Content, but that PrintFast LLC and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be deemed objectionable. You further acknowledge and agree that PrintFast LLC may preserve Content and may also disclose Content if required to do so by law or if there is certain belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of PrintFast LLC, its users and the public.
ACCESS TO CONTENT
We advise that you have a copy of all files and content uploaded to PrintFast LLC, as we will not be able to send back any of your files/content at any given time. After print, your Content and the Proofs that PrintFast LLC sent you may be removed/deleted at any time without notice. Proofs will remain available for a maximum of three months. Content and Proofs created by PrintFast LLC’s Design Services will remain available in for seven years, barring catastrophic data loss.
PrintFast LLC maintains no guarantee that Content uploaded into our system or provided by us as a background, template or clip art asset will be available in the future.
The internal laws of the State of New Jersey shall govern the performance of the Agreement, including these Terms and Conditions, without regard to such state’s conflicts of laws and principles. You consent to the exclusive jurisdiction and venue of the courts located in Middlesex County, New Jersey for all disputes arising out of, or relating to, the Agreement, including these Terms and Conditions and use of this Site.
If any suit or action or other proceeding is commenced to enforce or interpret any of the terms or provisions of this Agreement, the prevailing Party in such suit or action or other proceeding shall be entitled to an award against the other Party for the prevailing Party’s reasonable attorney’s fees and costs incurred both at trial and on any appeal.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PrintFast LLC – INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE “COVERED PARTIES”) – BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE), ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE, EXCEED THE AMOUNT PAID BY YOU TO PrintFast LLC.
You agree to defend, indemnify and hold harmless the Covered Parties and all parties from whom PrintFast LLC has licensed portions of the Content, from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any protected area of the Site, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a third party, you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any third party.
If you use any PrintFast LLC Service, it is your sole responsibility to maintain the confidentiality of your account and password, and to restrict access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. PrintFast LLC sells products only to adults, not children, who can purchase with a credit card or other permitted payment method. Those under the age of 18-years-old may use PrintFast LLC services only with the involvement of a parent or guardian. PrintFast LLC reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion at any time.
LIMITATION OF LIABILITY – MIGRATING TO THE NEW WEBSITE
It is our goal to make the transition to our new website seamless and simple for all users. However, to the fullest extent permitted by law, in no event shall PrintFast LLC be liable for any issues that may arise from migrating from the current website to the new website, including but not limited to: loss of data, issues with previous or current orders, issues with user’s customers or customer’s orders, user’s inability to comprehend the new website functionality and features, technical issues (server, network, bugs, speed of site), or missing features, graphics, copy, links or any other data on the website.
If you have any orders, marketing orders (proposals or packages), mailing orders, design orders, or any type of order that has not yet been delivered to you, we advise that you wait until they are complete (in other words shipped/delivered to you) before migrating over. Once you migrate, you will only have access to log in to our new website, not our old website. Although the data from your previous orders will be available for you to view on the new website, it will only be a view-only access, and you will not be able to re-upload files, approve orders, or take any other action on them, aside from viewing the details of that order and creating problem tickets. This is for previous orders only. However, if these orders are already in production, they will continue to be processed until they are printed and delivered to you. In addition, if you have saved designs in your account and migrate over, you will only be able to view these saved designs. If they are a part of an order, you will be able to reorder them, but if they have not yet been ordered, you will not be able to order them or edit them, only view them. For this reason, we advise that you wait until all orders are complete prior to migration. Once the orders have been completed, you will be able to reorder them from the new website. Please note that this does NOT pertain to new orders on the new website. For new orders, you will be able to view proofs, approve the proofs, etc. Please also remember that once you migrate over, you will not be able to go back; you will not have access to the old website any longer.
Puzzles contain small parts. Not intended for children under 3 years of age as it may be a choking hazard. CPSIA Tested and USA Qualified. Aluminum Boards may have sharp edges. Handle with care. Car Magnets are for surfaces that contain ferromagnetic materials like iron and things that contain iron, such as steel. PrintFast LLC is not liable for any damage to vehicles when using this product. Printfast LLC is also not liable for any damage to surfaces when using any adhesive backed stickers, vinyls, polyesters or similar products.
PrintFast LLC does not provide any native design files.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format, excluding products labeled otherwise*. PrintFast LLC is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes or converting from CMYK to RGB. PrintFast LLC is not responsible for PANTONE® Matching System colors dropping out or converting to incorrect colors when converted to CMYK. All artwork, designs and images must be provided with a minimum resolution of 300 DPI at 100% print size and CMYK color mode (unless otherwise stated). PrintFast LLC is not responsible for images printed as fuzzy, distorted or pixelated due to customer providing low-resolution, RGB or otherwise incorrectly-prepared artwork. PrintFast LLC is not responsible for overprint designs or non-flattened files printing in error. PrintFast LLC is not responsible for production delays caused by customer file errors, including any delays caused by customers requesting or needing to re-upload files due to not meeting proper print specifications. *More information available on product details and file set up tabs.
ADDITIONAL FEES FOR FIXED RATE DESIGN, PROCESSING 2ND PROOF
When contracting with PrintFast for Creative Design services under the Fixed Rate pricing plan, the first and second proof for each order is included in the quoted fixed rate. Additional change requests from the client after the second proof that will require a subsequent third proof (or more), will be billed at the rate of $125.00 per hour or portion thereof. Replacing any files after the second proof has been sent will result in additional charges for each file replacement and subsequent proofs as files would have to be reprocessed.
CREATIVE DESIGN SUBSCRIPTION SERVICES
PrintFast LLC offers Creative Design services on a monthly subscription payment basis. Work delivery output – While we can accept unlimited requests, our output volume depends on many factors, namely request volume and complexity. Additionally, we will only work on one job at a time. Which means that we will work through one job at a time sending you proofs for your consideration at each stage. And while any of your projects are out on proof for your review we’re working on your next project. We will do our best to work with you to accommodate any priority items and your timelines. Output files – While we do our best to minimize any mistakes, due to the nature of creative design we can not guarantee all files provided will be 100% error free. Upon file delivery you agree to review and proof all files for any errors or omissions and notify our team if any changes or corrections are needed. PrintFast is not be responsible or liable for any losses or expenses incurred from errors or omissions. File owner – The native files created under subscription services remain the property of PrintFast, LLC. Recurring payment – This is a subscription based service, billed monthly in advance. As such, when you sign up, you agree to PrintFast automatically deducting each month’s fee on, or around the same date as you signed up. If you wish to cancel at anytime, simply send an email to firstname.lastname@example.org, ensuring at least 7 days from your monthly renewal date. We are not able to provide a refund for part of a month. We will cancel your subscription and confirm by email when this is done.
COLOR PROOFING, MATCHING & PRINTING
PrintFast LLC is not liable for color matching or ink density on screen proofs approved by Customers. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density. PrintFast LLC will try its best to match the gradient density of each color, but PrintFast LLC is not liable for the final appearance of a color.
Important: Gang-run printing is the process by which multiple (and different) customer jobs are combined on a large print sheet and are run at the same time. For example, we lay out 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color offset print run among 65 customers. The application of High Gloss UV Coating may affect or change the appearance of printed colors. PrintFast LLC is not liable for the final color appearance of High Gloss UV-coated product’s.
ENVELOPES AND LETTERHEADS PAPER EFFECT DUE TO COLOR
Please note that because our letterhead and envelope paper stock is “uncoated”, we do not recommend using colors with high color density. By this, we mean dark colors (black, purple, blue, brown, etc). Dark color pigments tend to get soaked into the paper if their color values are too high. For best results, use light colors.
STICKERS AND ROLL LABELS
Stickers and Roll Labels have not been approved for safety for use on food packaging or for direct contact with food. Do not apply Stickers and Roll Labels to already frozen materials.
PrintFast LLC will allow you to cancel your order prior to Approval to Print. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If a job is canceled prior to completion, any labor hours (proofs, graphic design work, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from any refund (if your order is prepaid in full) or may be invoiced and due upon receipt. Cancellation fees prior to approval may be 15%-30% of the total transaction amount, depending on the labor hours and administrative fees involved. The minimum cancellation fee before approval is $25. We cannot refund you when your order has been sent to print, because production has already begun. If a job is canceled prior to it going to print, any labor hours (proofs, graphic design, etc.) and/or administrative fees (credit card fees, etc.) will be subtracted from any refund (if your order is prepaid in full) or may be invoiced and due upon receipt. Once the order has been placed successfully, refunds will not be issued for Creative Design or Logo services. For orders over $50: a cancellation fee of 10% of the total order will be charged. (a minimum of $15 and a maximum of $500*). *No cap on CC payments over $5000. All charges related to expedited printing (Rush) or shipping are not refundable, including returned orders for any reason. You must return 100% of the product within 15 days (at your own expense) from the time when the delivery was received. Since each order is unique to the customer, it has no re-sale value (once it has been printed). All sales are final. If we verify that we made an error, we will reprint the order, free of charge. Orders on hold due to file or payment issues will be canceled by PrintFast LLC if no response is received from the customer within two weeks. Charged orders that have been canceled due to no response will be subject to a cancellation fee, as stated above. There is a NO REFUND policy for Logo and Graphic Design Service orders that have been placed. All work and services (excluding native design files) rendered to Customer remains PrintFast LLC’s property until Customer has paid for it and discharged all other debts owing to PrintFast LLC. If Customer misuses service(s) in any way, PrintFast LLC reserves the right to contact the parties responsible for the misuse and demand the cost of the service(s). Native design files are never given, sold or shared with a customer.
RETURNS AND REFUNDS
Since each order is unique to the Customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. The Customer must notify PrintFast LLC within 5 business days of order acceptance of any defects discovered in the ordered product. In order to receive replacement, Customer must return 100% of the received product within 15 days (at their own expense) from the time the ordered product was delivered.
All charges related to expedited printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by the Customer’s own expense.
Coupons cannot be applied to orders containing Custom Quotes, Direct Marketing, postage or Mailing Services.
All discounts must be applied at time of ordering unless otherwise stated. See specific coupon for discount code and details. Discounts cannot be applied after order has been placed. For free standard shipping, no coupon is required. Free standard shipping applies to the Continental US only and excludes Hawaii & Alaska. Valid for a limited time only, unless otherwise stated. Excludes rush orders. Cannot be combined with another offer or discount, or for postage, mailing, marketing or design services. Coupon codes are for one-time use only. Max discount amount: $100. Coupons are valid for a limited time only. Discount applies to the printing cost only, not applicable on postage, tax or shipping and handling charges. If you are not entirely satisfied with the finished printed product, you can send it back to us for a full refund of the printing cost only. Coupon cannot be combined with another offer or discount or applied to orders containing custom quotes, mailing, postage, marketing or design services. Valid for the Continental United States only.
PRIZES AND GIVEAWAYS
PrintFast LLC contests, whether advertised through our website, our social media accounts, or any other internal or external platform, are only open to U.S. residents who are at least 18 years old at time of entry. No purchase is necessary to enter a contest or giveaway unless otherwise stated. By participating in a PrintFast LLC contest or giveaway, you are giving PrintFast LLC permission to print, publish, broadcast, distribute and use your entry, name, business name, and biographical information on our blog, website, social media accounts, and for general promotional purposes without limitation and without any further compensation, review, or consent. Contests and giveaways are void where prohibited.
USER-GENERATED SOCIAL MEDIA CONTENT
Content and Image Use Agreement: We welcome our customers to share photos and videos of their PrintFast LLC orders online, including on social media websites, social media applications, and social sharing websites. Should you tag or mention PrintFast LLC, we may contact you for permission to use, share and/or re-post your photos, videos, reviews or other content. By granting permission, you (a) represent and warrant that you own the copyright or have permission from the copyright owner to publish the photo, review or content and (b) grant PrintFast LLC permission to use, share and/or re-post the photo, video, review or other type of content in any and all forms including, but not limited to, PrintFast LLC’s website(s), social media accounts, blog, videos, email, and any and all print and web-based publications, without payment, royalties, or other consideration. While our general policy is to credit user-generated photos and content to their respective copyright holders, image/content credit is not guaranteed. PrintFast LLC reserves the right to edit or modify the photo, video, review or content at its discretion. If any provision in this Content and Image Use Agreement is deemed invalid, illegal or unenforceable under the rule of law, it shall be regarded as stricken while the remainder of this Agreement shall continue to be in full effect.
ORDER SHIPPING & DELIVERY – free shipping only applies to the lower 48 states.
PrintFast LLC will make every effort to ensure that production difficulties do not delay delivery schedules. In no case shall PrintFast LLC be liable for any direct, indirect, consequential or incidental damages resulting from any delay in shipment or delivery by any common carrier, United Parcel Service, Federal Express or the US Postal Service. All PrintFast LLC customers agree not to hold PrintFast LLC liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond PrintFast LLC’s direct control. PrintFast LLC shipment and delivery dates are calculated based upon estimates provided by our suppliers.
PrintFast LLC will make every effort to ensure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulties, rush charges/fees will be refunded or waived where applicable. However, technical difficulties will not be the grounds for order cancellation. Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for PrintFast LLC to relay your information to the shipping carrier for the arrival scan, and the following 3 business days/non-holidays for your shipment to arrive. Please note, some orders may receive tracking information on a Saturday, although the order will not leave our facility until the following business day. In the case of a Monday holiday, the order will leave our facility the following business day. Please be advised that we do not combine different items or orders for shipping. Due to the nature of gang-run printing, each item may be placed on a separate batch, and each batch may be completed at a different time than the rest of the items on the order. Thus, we ship each item separately to ensure you receive your products as soon as they are ready. We may combine shipping for items that have the same options, such as paper stock, quantity, etc. Shipping suggestions are estimated and cannot be guaranteed.
Please note: Due to size limitations, we will not ship to PO Boxes.
NEXT DAY SERVICE SHIPPING METHOD
Next Day delivery is available to all 50 states and Puerto Rico, with some limitations in Alaska and Hawaii (Metro Alaska and Hawaii only).
CUSTOMS, DUTIES AND TAXES FOR INTERNATIONAL ORDERS
Orders that are shipped to countries outside of the U.S. may be subject to customs duties and fees levied by the destination country (“Import Fees”). You may be subject to such Import Fees, which are levied once a shipment reaches your country. You are responsible for all additional charges for customs clearance. Customs policies vary widely from country-to-country. PrintFast LLC does not have control over these fees, nor can we predict the exact cost of these fees. We are not responsible for informing you of the specific fees that will apply; it is your responsibility as the importer and the customer to check what your country’s requirements are for all customs fees before placing your order. You are responsible for contacting your local customs office for further information. Please be advised that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. This excludes Canadian orders.
All shipments of $17 dollars or more to Canada are subject to “Custom Clearance Fees” (these duties are included in our shipping and handling charges). All shipments of $17 dollars or more are also subject to Canadian taxes: HST, GST, EST, and QST, depending on their ship to address. Customers are responsible for payment of all duties and taxes. (free shipping only applies to the lower 48 US states.)
SHIPPING DELAYS, SHIPPING ERRORS & LOST PACKAGES
PrintFast LLC is not responsible for any delays or damages caused during transit or delivery, nor any charges or fees incurred due to packages that were lost or damaged in transit. For certain services and select destinations, the shipper may refund the delivery charge if the order is not delivered on schedule, but the shipper will not refund the cost of the order.
For time-sensitive orders, customers are responsible for allowing enough time for orders to be processed, approved, printed and shipped. PrintFast LLC assumes no responsibility if the shipper is unable to deliver a time-sensitive order as scheduled. PrintFast LLC will not issue any partial or full refund on orders that were printed and shipped on time, but delayed, lost or damaged in transit, during delivery, or after the item has been delivered. Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. PrintFast LLC is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the Customer in submitting the proper shipping address, PrintFast LLC will reship the package with the corrected address and charge an additional shipping fee for the shipment. It is the Customer's sole responsibiltiy to notify PrintFastLLC of any location moves or new shipping address(s).
Multiple mailings can be held in-house for no more than 2 months. Since PrintFast LLC’s US Postal Service permit number and/or name is indicated on the Indicia (printed mailing permit), we will not be able to send you the remaining pieces of your marketing/mailing order. We will only be able to send you five samples. Remaining pieces can be stored for up to one month for future mailings, or recycled. PrintFast LLC’s permit Indicia is the property of PrintFast LLC and can only be used by PrintFast LLC. Any misuse of PrintFast LLC’s permit Indicia is prohibited and will result in an automatic cancellation of your account, charges for violation, and any postage fees.
MAILING LIST DATA IS SOLD ON A STRICTLY “AS IS” BASIS. PrintFast LLC DOES NOT ASSURE OR WARRANT THE CORRECTNESS, COMPREHENSIVENESS OR COMPLETENESS OF THE DATA.
Mailing lists that are supplied by the Customer will remain the property of that Customer and will not be sold, shared or distributed in any way.
DIRECT MARKETING SERVICES
For the expedited processing and level of service provided by our marketing department, all marketing orders and packages include a 10% markup on all products and services excluding postage. Since PrintFast LLC’s permit number is indicated on the Indicia, we will not be able to send you the remaining pieces of your marketing/mailing order. We will only be able to send you five samples. Remaining pieces can be stored for up to one month for future mailings, or recycled.
PrintFast LLC’s permit Indicia is the property of PrintFast LLC and can only be used by PrintFast LLC. Any misuse of PrintFast LLC’s permit Indicia is prohibited and will result in an automatic cancellation of your account, charges for violation, and any postage fees. MAILING LIST DATA ARE SOLD ON A STRICTLY “AS IS” BASIS. PrintFast LLC DOES NOT ASSURE OR WARRANT THE CORRECTNESS, COMPREHENSIVENESS OR COMPLETENESS OF THE DATA
EVERY DOOR DIRECT MAIL®
Full-Service Every Door Direct Mail® (EDDM®) customers: Once your EDDM® order has left our facility, we are not responsible for lost, delayed, or damaged EDDM ®postcards, mailings, or packages. PrintFast LLC is not responsible for any issues that occur in transit or once USPS® has taken possession of the order(s).
If you provide PrintFast LLC with any text, images, designs, or other content for incorporation into the Design Services order or project, you agree to provide any and all necessary information claiming the right and authority to use such text, images, designs, or any other content provided and that use of such does not conflict with any trademark, copyright, or other right. PrintFast LLC reserves the right to refuse to accept a Design Services order/project or to cancel Design Services order prior to completion at any time for any reason. PrintFast LLC reserves the right to use any Designs and/or your finished Design Services project products as sample work for advertising, promotional and for internal purposes.
Design Services concepts will be provided within four business days from when the order is placed and with all necessary content and information provided. Final designs will be delivered in a web preview format via email. Customers will have 4 days to request revisions. If email on file is incorrect or email was filtered out, PrintFast LLC Design Services will not be liable for any missed deadlines or delays and will not refund customers for this reason. All design delivery times are estimates, as it can vary based on the project/order. PrintFast LLC is not responsible for any late Creative Design Service orders that may impact Customers project timeline and/or printing.
PrintFast LLC suggests allowing one month of time for Design Service projects and associated printing and shipping times.
Payment for all and any Creative Design Services to be provided to PrintFast LLC before any work is provided by Design Team. PrintFast LLC is only providing Creative Design Services and has no obligation to provide any legal advice or assistance to you regarding branding usage or trademark or anything related to our products or services. It is solely the Customers responsibility to determine if the deisgn content is suitable for use and /or distribution. Creative Design Services concepts will be provided within four business days from when the order is placed and payment received. Once payment for Creative Design Services has been paid in full, PrintFast LLC will provide you with the image artwork for use, royalty-free. PrintFast LLC reserves the right to display or use the Creative Design for advertising, promotional and for internal purposes as it relates to our Creative Design Services.
CREDIT CARD CHARGES
PrintFast LLC will accept credit card payment of your order with Visa, MasterCharge and American Express only. All postage that is paid by use of a credit card will have a 3.5% surcharge added to the postage amount to cover our merchant service fee to process your postage payment transaction.
Please be advised that we do not accept checks from first-time customers. If you have any questions, please email us at info@Print-Fast.com or contact our Accounting Department. Important: Your order will not be processed until payment is received.
TERMS AND LATE FEES
At the sole discretion of PrintFast LLC, we may grant terms for invoices for our clients. All invoices beyond terms shall be subject to a finance charge of 1.5% on the outstanding balance per month (18% per year). Additionally, there will be a $50 return check fee for any returned checks.