Our Pledge Of Service Excellence

Thank you for your decision to partner with us for your printing, mailing and online projects. We know you have many choices for service providers and are honored by the trust you are placing in us. As our companies embark on our working relationship, we pledge our Service Excellence to you.

We pledge our complete honesty

The cornerstone of every relationship is honesty, which fosters trust. Conducting business in an honest, ethical and open forum is the only way we operate. We regard our customers as family and recognize that you are the source of our success.

You can count on regular communication

As your printing and mailing projects move through the many stages of manufacturing, we will update you on their progress. Our production updates instill confidence that your project is on track and in good hands. We are proud of our on-time performance.

We pledge professionalism and good value

Since 1903, PrintFast has operated with the highest production standards. Commercial printing is a custom manufacturing process for each individual client. We pledge not to cut corners nor sacrifice quality just to save a few dollars. Conversely, we will regularly recommend modifications whereby you can save on the cost of your printing without reducing quality or anticipated results. Our long history provides you with exceptional value and expertise.

You will be 100% satisfied...guaranteed

You will be thrilled with the quality of our products and services. All of our products are backed by our 100% Satisfaction Guarantee.

Your mailing lists are protected

When you send us your client list for a mailing, we protect that information. Your client list is crucial to the success of your business, so we pledge that your list will never be shared, sold, rented or put at risk or exposure. Your client lists are highly respected and will be protected by us...always.

Your information is confidential

In doing business together we will be exchanging proprietary information. The details of your company, marketing campaigns and other ongoing projects are valuable information that needs to be protected. You can be confident that we will honor the trust you have placed in us by not discussing any details of your business with anyone outside our respective companies. If asked, we will only acknowledge that we have a working relationship with your company...nothing more, period.

We pledge to deliver exceptional service

For over 118 years, we have been exceeding the expectations of our clients. Our third generation owner, Bill McGowan personally guarantees the quality of our products and services. He always invites your comments and suggestions.